Tss Paratransit 5M Solution

PARATRANSIT SOFTWARE

We've changed the world of paratransit software-
for transit agencies, paratransit providers and
their customers

Tss Paratransit Our Customers

OUR
CUSTOMERS

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Our 5M solution is game changing.
But don’t take our word for it.
Hear about us from our customers.

For Transit Agencies

Our 5M software enables productive and high quality paratransit service while ensuring regulatory compliance. 5M has all the tools needed for service overview, analysis and planning.

For Service Providers

5M is uniquely responsive to the needs of providers, with support available from industry experts who understand local policies, operational practices, and service challenges.

For Riders

To enhance the customer experience, 5M enables service that customers can depend on and provides self-servicing functions for direct web-based booking and responses to ETA requests.

Million Trips Per Year Booked, Scheduled, and Delivered

Million Trips Per Year Reflected in System-Wide Reports

Billion Dollars of Transactions

Our 5M Solution

Game-changing software for productive and reliable paratransit

Reservations

5M gives riders a choice of confirmed pick-up times without trips having to be pre-scheduled onto runs, enabling more shared-rides, demand balancing and higher productivity.

Scheduling

5M minimizes unit costs via highly productive runs, optimized run structures and service mixes, and by making the most of taxi and non-dedicated resources.

Dispatching

5M equips dispatchers with advanced progress tracking and proactive tools that alert dispatchers to potential problems and provide solutions reflecting real-time traffic conditions.

Mobile Driver Assistant

5M’s in-vehicle tablets provide drivers with step-by-step instructions, reminders and alerts that increase productivity and data accuracy.

Operations Monitoring

5M’s operations monitoring console enables provider supervisors and agency staff to view live statistics for daily performance monitoring.

Customer Self-Servicing

5M provides customer self-servicing functions for direct booking and requesting ETA information from any mobile device or computer with internet access.

Reporting and Analytics

5M’s filterable, sortable, and graphable reports and optimization tools provide all that is needed to analyze performance, pinpoint inefficiencies, and optimize runs and service mixes.

Billing and Auditing

5M gives service providers automated, electronic, paperless billing and provides agencies with a system of automated checks and balances.

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