TSS Paratransit has amassed a management staff and key technical and support staff with well over 100 years in the paratransit industry. This experience not only includes the design, development and support of paratransit software since the 1980’s but actual experience in paratransit management, service provider operations, and brokerage/call and control center operations – and using other paratransit software products, also since the 1980’s. Our staff experience also includes using 5M and its innovative and state-of-the art technologies in current operations environments.
Our 5M software as a solution includes our periodic tailoring of 5M’s trip-matching, scheduling, and dispatching algorithms and on-going assistance to optimize run structures and service mixes using 5M’s Optimization Lab. Hence, 5M is backed by years of operational experience underlying some of the best performing paratransit services in the US, and the consulting experience of one of the foremost experts in paratransit over the last 40 years – all at your service.