The latest installation of 5M is now supporting ADA paratransit trips in Riverside County, California. Implemented in February 2019 over a record one-week transition period, 5M replaced DDS for Network Paratransit Systems, a taxi contractor to the Riverside Transit Agency (RTA). Petros Keshishian, President of Network Paratransit, has been thrilled with the results. “With 5M, our productivity has increased and our on-time performance has soared upwards, way above RTA’s requirements.”
5M Now Supporting Access Services’ Southern Region TSS Paratransit and Global Paratransit Inc. (GPI) announce that TSS Paratransit’s 5M Software Solution is now supporting reservations, scheduling, dispatching and delivery of ADA paratransit trips originating in LA’s Access Services’ Southern Region. 5M paratransit software was implemented In January 2019. Why did GPI choose 5M? Performance! A comparison of three key performance indicators evidenced how San Gabriel Transit (SGT), an Access Services’ provider using 5M, has been outperforming GPI over the last two years in key metrics such as productivity (despite a longer average trip length), on-time performance, and the percentage of...
5M Now Being Used for ADA Paratransit Trips in Access Services’ Eastern, Southern and West Central Regions and for taxi trips in the Northern Region With Global Paratransit Inc. switching to 5M, 5M is now supporting the entire operation of three of the four largest service providers in Los Angeles. 5M is also used by a taxi company under contract to Access Services’ San Fernando contractor. So collectively, 5M is being used for the delivery of 81% of ADA paratransit trips in the four largest regions in Los Angeles and 77% of the entire Access Services system. On January 30,...
