What's New at TSS Paratransits 5M Solutions

TRB Paratransit Committee Centennial Paper

At the January 2019 meeting of the TRB Paratransit Committee in Washington DC, TRB staff made known that TRB was going to be launching its Centennial Website, and was looking for volunteers to write for the website a Centennial Paper for the Paratransit Committee. I volunteered KFH’s Buffy Ellis, a past–and very effective–chair of the committee. Buffy accepted but corralled me to help co-author the paper. Ian Detmore of PennDOT and Patrick Scalise of NYU also contributed to the paper. The published paper, entitled TRB’s Paratransit Committee: A Forum for Mobility Innovation Since 1974, can be found here.

By Will Rodman

FTA Requests Comments on New NTD Reporting Categories for Demand Responsive Transportation

Recently, I was asked to present on new DRT performance metrics, one of two presentations I gave at TRB’s International Conference on Demand Responsive and Innovative Transportation Services in Baltimore. (These presentations can be found on our What’s New Tab). As they say, timing is everything, and in this case, the FTA had just issued proposed revisions to NTD DRT reporting the week before, asking for comments. Here’s the link to the Federal Notice where the proposed revisions are stated and from there you can provide a comment. https://www.regulations.gov/document?D=FTA_FRDOC_0001-0840. I took this opportunity to heart, and submitted the following comments. […]

By Will Rodman

TSS Paratransit Showcases 5M at APTA Mobility Conference in Louisville

From May 19-May 22, APTA held its annual Mobility Conference — formerly its Bus and Paratransit Conference — in Louisville, KY, attracting hundreds of transit and paratransit industry professionals from across the US and abroad. And TSS Paratransit was there, showcasing our 5M paratransit software at the Tuesday afternoon trade show, with almost non-stop demos of 5M provided to interested transit agencies and operations management companies alike.

By Will Rodman

Paratransit Overflow Taxi Trips in Riverside County Now Supported by 5M

The latest installation of 5M is now supporting ADA paratransit trips in Riverside County, California. Implemented in February 2019 over a record one-week transition period, 5M replaced DDS for Network Paratransit Systems, a taxi contractor to the Riverside Transit Agency (RTA). Petros Keshishian, President of Network Paratransit, has been thrilled with the results. “With 5M, our productivity has increased and our on-time performance has soared upwards, way above RTA’s requirements.”

By Will Rodman

CalACT’s 35th Anniversary Spring Conference & Expo

TSS Paratransit was a proud sponsor of CalACT’s Spring Conference, held April 23-26 at the Lowe’s Coronado Bay Resort on the beautiful Coronado peninsula, across the bay from San Diego. Approximately 550 were in attendance. TSS’s Will Rodman, Stacey Murphy, and Melineh Morad greeted visitors at the booth during the Expo events, with several visitors asking for a 5M demo, and getting a first-hand look at 5M’s innovative dispatch module, driver tablets, and direct booking features. “It’s so easy and intuitive. My drivers, dispatchers and riders would love it!” said one visitor from the SF Bay Area, who was […]

By Will Rodman

TRB’s International Conference on Demand Responsive and Innovative Transportation Services

TSS Paratransit was also a sponsor of TRB’s International Conference on Demand Responsive and Innovative Transportation Services, held April 15-17 in Baltimore. TSS’s Will Rodman attended the conference and was asked to speak on two different topics: New Paradigms in DRT /Shared Mobility On-Demand Metrics, and the Impact of Analytical Reports on Paratransit Service Planning. Both sessions attracted approximately 50-75 attendees and received quite a bit of attention (see below). The conference exceeded the expectations of many of the 150 attendees. Emerging were several themes that straddled the different topical sections of the conference. One dominant theme focused on the […]

By Will Rodman

Global Paratransit Inc. Switches to 5M Paratransit Software: Service Efficiency & Quality Improves

5M Now Supporting Access Services’ Southern Region TSS Paratransit and Global Paratransit Inc. (GPI) announce that TSS Paratransit’s 5M Software Solution is now supporting reservations, scheduling, dispatching and delivery of ADA paratransit trips originating in LA’s Access Services’ Southern Region. 5M paratransit software was implemented In January 2019. Why did GPI choose 5M? Performance! A comparison of three key performance indicators evidenced how San Gabriel Transit (SGT), an Access Services’ provider using 5M, has been outperforming GPI over the last two years in key metrics such as productivity (despite a longer average trip length), on-time performance, and the percentage of […]

By Will Rodman

5M Now Supporting the Booking, Scheduling and Delivery of Nearly 10,000 Daily ADA Paratransit Trips in LA

5M Now Being Used for ADA Paratransit Trips in Access Services’ Eastern, Southern and West Central Regions and for taxi trips in the Northern Region With Global Paratransit Inc. switching to 5M, 5M is now supporting the entire operation of three of the four largest service providers in Los Angeles. 5M is also used by a taxi company under contract to Access Services’ San Fernando contractor. So collectively, 5M is being used for the delivery of 81% of ADA paratransit trips in the four largest regions in Los Angeles and 77% of the entire Access Services system. On January 30, […]

By Will Rodman

5M Provider Productivity & OTP Increased with Deployment of Driver Tablets & Mobile Driver Assistant Software

In January 2018, TSS Paratransit deployed over 600 tablets, equipped with its 5M Mobile Driver Assistant, for the dedicated and non-dedicated fleets of San Gabriel Transit (SGT) and California Transit Inc. (CTI), service provider contractors for Access Service’s Eastern and West Central Regions, respectively. Both the SGT and CTI managers reported that (1) there were no disruptions in service when the 600 tablets were deployed, and (2) there were improvements in service productivity and on-time performance. The before-and-after performance metrics for SGT and CTI, comparing 2017 and 2018 statistics, are fairly compelling: Access’ Services Service Provider Region Productivity 2017 Productivity […]

By Will Rodman

TRB Annual Conference 2019

Will Rodman attended the TRB Annual Conference in Washington (January 13-17), and presented on TRB Synthesis 135 to his fellow TRB Paratransit Committee members. After hearing about his new role at TSS, several committee members from the US and Canada expressed an interest in learning more about 5M.

By Will Rodman

TRB Paratransit Committee Centennial Paper

FTA Requests Comments on New NTD Reporting Categories for Demand Responsive Transportation

TSS Paratransit Showcases 5M at APTA Mobility Conference in Louisville

Paratransit Overflow Taxi Trips in Riverside County Now Supported by 5M

CalACT’s 35th Anniversary Spring Conference & Expo

TRB’s International Conference on Demand Responsive and Innovative Transportation Services

Global Paratransit Inc. Switches to 5M Paratransit Software: Service Efficiency & Quality Improves

5M Now Supporting the Booking, Scheduling and Delivery of Nearly 10,000 Daily ADA Paratransit Trips in LA

5M Provider Productivity & OTP Increased with Deployment of Driver Tablets & Mobile Driver Assistant Software

TRB Annual Conference 2019

Look for TSS Paratransit at these upcoming conferences

Categories

Recent Posts